Completing the Full Know Your Customer (KYC) verification on PhonePe enhances your wallet capabilities, allowing for higher transaction limits and additional features. Here we check how to do KYC in PhonePe and provides a clear, step-by-step approach to completing your Full KYC on PhonePe.

Understanding Full KYC on PhonePe

Full KYC is a secure online verification process that requires you to provide personal information, including your name, date of birth, photo, address, PAN, Aadhaar, marital status, occupation, and income. This process also includes a video verification component known as Video KYC.

Benefits of Completing Full KYC

By completing Full KYC on PhonePe, you can:

• Top up your wallet with up to ₹2,00,000.
• Withdraw your wallet balance to any of your linked bank accounts.

Note: Your wallet balance cannot exceed ₹2,00,000 at any point in time. For example, if you have ₹1,80,000 in your PhonePe Wallet, you can only add up to ₹20,000, as the wallet balance cannot exceed ₹2,00,000.

Documents Required for Full KYC

Before initiating the Full KYC process, ensure you have the following documents:

• PAN Card
• Aadhaar Card
• Current Address Proof (if your current address differs from the one on your Aadhaar):
  • Voter ID
  • Driving License
  • Passport
  • NREGA job card
  • Letter from the national population register

Step-by-Step Guide to Completing Full KYC on PhonePe

1. Open the PhonePe App: Launch the app on your smartphone.
2. Access PhonePe Wallet: Tap on ‘PhonePe Wallet’ located on your home screen.
3. Initiate Upgrade: Select ‘Upgrade Wallet’ to begin the KYC process.
4. Verify PAN and Aadhaar:
   • Enter your PAN details as prompted.
   • Provide your Aadhaar number and complete the verification using the OTP sent to your registered mobile number.
5. Address Verification:
   • If your current address matches the one on your Aadhaar, proceed to the next step.
   • If it differs, upload a valid address proof from the list mentioned above.
6. Complete Video KYC:
   • Follow the on-screen instructions to complete the Video KYC process.
   • Ensure you have a stable internet connection and a well-lit environment for the video verification.

Common Issues and Solutions During KYC

While the KYC process is designed to be user-friendly, you might encounter some challenges:

• OTP Not Received: Ensure your mobile number is linked to your Aadhaar and is active.
• Document Upload Errors: Use clear images of your documents and ensure they are within the acceptable file size.
• Video Verification Issues: Ensure you have a stable internet connection and follow the instructions carefully during the video KYC.

Safety and Privacy Considerations

PhonePe prioritizes user privacy and data security. Your documents and personal information are encrypted and stored securely. It’s essential to ensure that you:

• Use the official PhonePe app downloaded from trusted sources.
• Avoid sharing your OTPs or personal information with anyone.
• Regularly update the app to benefit from the latest security features.

Conclusion

Completing Full KYC on PhonePe is simple and unlocks more features, improving your app experience. It allows you to access all services like faster transactions, higher wallet limits & secure payments. Just follow the steps above for a smooth verification process. KYC ensures hassle-free usage, making your payments & transfers more convenient. With full verification, you can explore everything PhonePe offers without limits. Take a few minutes to complete KYC and enjoy a better, more secure experience.